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Warranty & Shipping

The mini urn is damaged: is it under warranty?

It is difficult to guarantee a product made of wood. Wood is a natural material which can shrink and expand, or be damaged by damp, bumps or falling. Returning or exchanging the mini urn is not possible, due to matters of hygiene. However, our priority is that you are satisfied and we will gladly join you in searching for a solution. Please get in touch through info@memoriestokeep.nl.

Do I have to pay postage?

The shipping costs are included.

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